This Privacy Policy explains how information submitted through this independent accountability website may be handled.
Information Collected
This site may collect information that a visitor voluntarily submits, including name, email address, phone number, state, account type, approximate date of issue, description of experience, and whether documents are available.
Purpose of Collection
Information is collected to review reports of similar experiences, identify possible patterns, contact submitters for clarification, and evaluate whether information may be relevant to public accountability, regulatory review, legal review, or media review.
No Attorney Client Relationship
Submitting information does not create an attorney client relationship, legal representation, fiduciary duty, agency relationship, or any guarantee that the submission will be reviewed, published, investigated, or acted upon.
Sensitive Information
Visitors should avoid submitting Social Security numbers, full bank account numbers, passwords, complete loan numbers, private medical information, or other highly sensitive information unless specifically requested through a secure process.
Sharing
Submitted information may be reviewed internally. It may also be shared with attorneys, regulators, journalists, or other appropriate parties if the submitter gives permission or if sharing is legally appropriate.
Security
No website transmission is guaranteed to be fully secure. Visitors should not submit information they are not comfortable transmitting through an online form.